Tuesday, December 7, 2010

Consumer Complaint Website Will Test Wisdom of Crowds

(GovExec.com – Charles S. Clark)

Consumers who believe they have been harmed by unsafe toys or appliances, for the first time starting in March 2011, will be able to see their complaints screened and displayed on a public website maintained by the Consumer Product Safety Commission. But commission members split along partisan lines when they voted 3-2 on Nov. 24 to finalize the rule creating the website, with industry and consumer groups at loggerheads over the tool’s benefits and risks. Read more here.